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F.A.Q.

Basic information about miles

  • What is a mile?

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    Mile is a type of bonus accumulated during your cashless payment and convertible to a flight ticket.


    The amount you need to spend to earn 1 mile:
    With “Platinum” cards - 3 AZN
    With “Black” cards - 2 AZN
    With “Elite” cards - 1.5 AZN

  • What is TK number?

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    It is an individual identification number issued by the Turkish Airlines within “Miles&Smiles” program. If you don’t have TK number, it will be created automatically when you order your card.

  • Can I transfer miles to a TK account of another mile card?

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    Yes, if both parties used miles for at least one flight for the last 2 years.

  • How can I use miles?

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    You can exchange the miles you earned by making payments, with flight tickets of 26 airlines (THY and “Star Alliance” members).
    Enter to Turkish Airlines site: https://pshb.az/3SK5Epc


    Star Alliance members are the following:
    1. Lufthansa
    2. United Airlines
    3. Air Canada
    4. Swiss Airlines
    5. Air China
    6. Singapore Airlines
    7. Turkish Airlines
    8. LOT Polish Airlines
    9. Scandinavian Airlines (SAS)
    10. Shenzhen Airlines
    11. Aegean Airlines
    12. Air India
    13. Air New Zealand
    14. All Nippon Airways (ANA)
    15. Asiana
    16. Austrian Airlines
    17. Avianca
    18. Brussels Airlines
    19. Copa Airlines
    20. Croatia Airlines
    21. EgyptAir
    22. Ethiopian Airlines
    23. EVA Air
    24. South African Airlines
    25. TAP Portgual
    26. Thai Airways

  • What are the types of miles?

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    - Miles for payments – are the miles accumulated during cashless payments using Miles&Smiles PASA Bank card.


    - Welcome miles – are the miles issued by the bank to the owners of new cards. You can immediately earn unconditional welcome miles with a newly opened card.
    You can immediately earn unconditional welcome miles with a newly opened card.
    Read more: https://pshb.az/3MrP6Sl


    Welcome miles will not be added to new or renewed/replaced cards of existing Miles&Smiles customers.


    - Campaign miles - are the miles accrued during the campaigns organized by the Bank.


    - Additional miles - are the additional miles accrued from the payments made to our partners.
    You can find information about all our partners and rules for calculation of partner miles here: https://pshb.az/3LLdblv

Your key to new journeys!